Join a dynamic residential team managing high-quality rental properties across London. We are seeking an experienced and proactive Senior Property Manager to oversee a portfolio of privately rented residential properties, primarily under Assured Shorthold Tenancies (ASTs). This is a fantastic opportunity for a confident property professional with strong tenancy management skills, a solid grasp of current lettings legislation, and a passion for delivering exceptional service to landlords and tenants alike.

You’ll play a key role in day-to-day portfolio operations, instructing works, managing tenancy processes, and collaborating with internal teams to ensure seamless financial, compliance, and maintenance support.

About you

You are highly organised, service-driven, and confident in managing your own portfolio with minimal supervision. You’ll have a strong understanding of landlord and tenant responsibilities, a good eye for detail, and the ability to stay calm and responsive in a fast-paced environment. This is a great opportunity for someone looking to build their professional profile within a well-regarded and growing firm of chartered surveyors.

Key Responsibilites

  • Manage the full tenancy lifecycle, including move-ins, renewals, rent reviews, and legal notices.
  • Oversee maintenance and repairs, liaising with contractors and ensuring works meet quality standards.
  • Conduct regular property inspections and follow up on actions required.
  • Monitor rent collection and address arrears in line with company procedures.
  • Maintain landlord and tenant communication, ensuring prompt and professional responses.
  • Ensure compliance with lettings legislation (e.g. gas safety, EPCs, licensing).
  • Keep accurate records using property management systems and prepare portfolio reports.

Key Skills & Characteristics

  • Strong understanding of AST property management and landlord-tenant law
  • Excellent verbal and written communication skills
  • Ability to manage a changing workload with professionalism and efficiency
  • Strong problem-solving, judgement, and decision-making skills
  • Experience working in a fast-paced, deadline-driven environment
  • Confident using Microsoft Office and property management software
  • Collaborative, reliable, and committed to high service standards

Qualifications and Experience

  • Proven experience managing AST residential property portfolios (London experience preferred)
  • ARLA Propertymark Level 3 (or working towards)
  • Sound knowledge of lettings legislation and compliance
  • Experience with property management software (e.g. Qube, Propman) preferred

What We Offer

  • Competitive Pay – Reflective of your skills and experience
  • Professional Development – Support for ARLA, IRPM, RICS, H&S training
  • Hybrid Working – A flexible blend of office, site, and remote working
  • Employee Benefits – 25 days’ annual leave (plus bank holidays), pension scheme, retail discounts, cycle-to-work
  • Inclusive Culture – Be part of a collaborative, supportive, and inclusive team